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Responsible Gaming

7b7 Responsible Gaming — Play Safe, Play Smart

Gaming should be a source of fun, not stress. 7b7 wants you to play healthily, mindfully, and safely — and we are always here for you.

24/7Support Services
18+Age Limit
100%Free Tools
48 hoursResponse Time
Table of Contents
1

Our Responsible Gaming Commitment

7b7 is more than a gaming platform — we believe that building a healthy, enjoyable gaming culture is our social responsibility. Responsible gaming means developing habits where you set limits, never bet beyond your means, and keep gaming in its proper place in your life.

Millions of people enjoy our platform every day, and the vast majority play in a healthy way. For some, however, gaming can become a challenge. In those moments, 7b7 commits to standing by them — without judgment, and with genuine compassion.

Under our responsible gaming programme, we offer a range of tools and services completely free of charge — from setting deposit limits to temporarily suspending your account. Everything you need is right at your fingertips.

Our Core Principles: Gaming is entertainment — not a source of income. When you hold on to that distinction, responsible play comes naturally.
2

Core Principles of Responsible Gaming

7b7 recommends following a few core principles for responsible gaming. Keeping these in mind ensures gaming stays enjoyable and helps you avoid problems before they start.

  • Set a Budget: Set a clear limit on how much BDT you will spend on gaming each week or month — and stick to it, even when you are winning.
  • Respect Your Time Limits: Decide how long you will play before you start. Set a timer on your phone and stop when it goes off.
  • Do Not Make Gaming Your Only Hobby: Spend time with family, catch up with friends, and pursue your hobbies. Gaming is one part of life — not the whole of it.
  • Never Chase Your Losses: Chasing losses by placing bigger bets is dangerous. Knowing when to accept a loss is a skill in itself.
  • Play in a Healthy Headspace: Avoid gaming when you are angry, frustrated, lonely, or under the influence. Your judgement is impaired in these states.
  • Never Play with Borrowed Money: Never game with borrowed money or savings. Only bet what you can afford to lose without it affecting your family.
  • Winnings Are Never Guaranteed: Gaming outcomes are never guaranteed. Winning is possible, but losses are just as normal. Remember — the platform's math always follows the house edge.
Tip: Before you start playing each day, ask yourself one question: "Am I doing this because I enjoy it, or because I feel compelled to?" Your honest answer will point you in the right direction.
3

Signs of Problem Gaming

Gaming addiction does not happen overnight — it develops gradually. If you notice the signs below in yourself, it is time to take stock. Recognising the signs is always the first step toward a solution.

  • Spending significantly more time or money on gaming than you planned.
  • You feel restless, irritable, or depressed when you cannot game.
  • Trying to win back losses by playing "just a little more" after a losing streak.
  • You are lying to family or friends to hide how much you spend on gaming.
  • You are neglecting work, studies, or family responsibilities because of gaming.
  • You are taking on debt or spending your savings to fund your gaming.
  • You keep trying to stop gaming but repeatedly fail.
  • Gaming is affecting your sleep, diet, or physical health.
Keep in Mind: If you recognise two or more of the above signs, do not wait — get support now. It is not a weakness; it is an act of self-care.
4

7b7 Safety Tools

7b7 provides a set of practical tools to help you play responsibly. They are completely free and can be activated or deactivated from your account at any time.

Deposit Limit
Free

Set a daily, weekly, or monthly cap on how much you can deposit. Once the limit is reached, no further deposits are possible — giving you direct control over your budget.

Session Time Limit
Instant

Set a limit on how long you play in one session. When the time is up, the system will automatically end your session and suggest taking a break.

Cooling-Off Break
Free

Temporarily pause your account for anywhere between 24 hours and 30 days. During this period, logging in or placing bets will not be possible, but your account will not be closed.

Self-Exclusion
Instant

Keep your account fully closed for a period of 6 months to 5 years. Any attempt to open a new account during the self-exclusion period will also be blocked.

Loss Limit
Free

Decide how much you are willing to lose in a given period. Once you hit that limit, the system will warn you and, if needed, stop the game.

Activity Report
Instant

View your gaming history, total spend, and time played at a glance. The data speaks for itself — you can see whether your habits are healthy.

5

Check Yourself

Answer the following questions honestly in your own mind. This is a basic self-assessment — not a medical test. It is simply designed to help you reflect honestly on your gaming habits.

1. In the past month, have you spent more BDT on gaming than you originally planned?
Never Sometimes Often
2. Do you feel restless or irritable when you are unable to game?
No, Not at All Sometimes Yes, often
3. Have family members or people close to you expressed concern about your gaming?
No, Never Once Repeatedly said
4. When you lose, do you tend to place larger bets to try to recover your losses?
No, Never Sometimes I often do
Results Analysis: If most of your answers are "Often" or "Yes", please reach out to our support team. You are not alone — we are here to help.
6

Steps to Getting Help

If you recognise the signs, act without delay. Following the steps below will make it much easier to get things back under control.

  1. 1
    Acknowledge the Problem

    If you sense there is a problem, admit it to yourself. That honest acknowledgement is the single most important step toward change.

  2. 2
    Activate Protection Tools

    Log in to your account to set deposit limits, activate a cooling-off period, or self-exclude. It is entirely your decision — no one will judge you.

  3. 3
    Tell Someone You Trust

    Let a family member or close friend know what you are going through. The support of someone you trust can make all the difference.

  4. 4
    Contact 7b7 Support

    Our dedicated responsible gaming support team is here to guide you. Reach us via live chat or email at any time.

  5. 5
    Seek Professional Help

    If needed, consult a mental health professional or counsellor. Gaming disorder is a recognised mental health condition, and it is fully treatable.

Support Contact: Email us at [email protected] — our responsible gaming team is available Monday to Friday, 9 AM to 9 PM. For urgent matters, live chat is available 24/7.
7

Minor Protection

7b7 is strictly prohibited for anyone under 18. Young people can develop gaming addiction far more quickly and severely than adults — this is something we take absolutely seriously and make no exceptions on.

  • Age Verification: Age verification using a national ID or passport is mandatory at registration. Additional checks may be requested if there is any doubt.
  • Parental Warning: If you have teenagers at home, lock your devices with a PIN or password and keep parental controls enabled on your browser.
  • Do Not Share Your Account: Never share your account with anyone else in your household — especially your children.
  • Report a Suspicious Account: If you have concerns about any account, contact us immediately. We will investigate and take the necessary action.
  • Educational Awareness: We believe open family conversations are the most effective way to protect minors.
Warning: Any account found to be opened or used by someone under 18 will be permanently closed and all associated transactions will be voided.

Why 7b7 Is Different

Our Responsible Gaming Initiatives

7b7 does not just follow the rules — we genuinely care about your wellbeing.

24/7 Monitoring

Our system automatically detects unusual gaming patterns and will alert you directly if something looks off.

Trained Support Team

Our support team is specially trained in responsible gaming. They help without judgment and with genuine empathy.

Awareness Information

We regularly publish blogs, tips, and guides to help you build healthy gaming habits.

Instant Account Controls

You have full control to temporarily or permanently close your account at any time — no waiting required.

Confidential Counselling Service

All responsible gaming conversations are kept strictly confidential. Your information will never be shared with any third party.

Licensed & Regulated

7b7 is internationally licensed and committed to responsible gaming in full compliance with regulatory standards.

8

FAQ

Here are answers to the questions we receive most often about responsible gaming.

No — activating self-exclusion keeps your account balance fully protected. Once the self-exclusion period ends, you can withdraw as normal. Withdrawal requests made during self-exclusion are also accepted and will be processed.

Cooling-off is a temporary break — from 24 hours up to 30 days. Your account reactivates automatically once the period ends. Self-exclusion is longer-term — from 6 months up to 5 years. During self-exclusion, the duration cannot be shortened or cancelled.

Yes, you can — however, for your protection, requests to increase a limit do not take effect immediately. The new limit will apply after a 7-day cooling-off period. Decreasing a limit, on the other hand, takes effect straight away.

No — only the account holder can activate self-exclusion. However, if a family member believes an account is being used problematically, they can contact our support team. We will investigate in full confidence.

Yes, completely free of charge. Deposit limits, cooling-off periods, self-exclusion, activity reports, and consultations with our support team are all available at no cost. This is part of 7b7's responsible gaming commitment.

Yes. The World Health Organization (WHO) has recognised gaming disorder as a legitimate mental health condition, and it is fully treatable. Many people have recovered through Cognitive Behavioural Therapy (CBT), counselling, and the right support. It is never too late to ask for help.

Play Safe, Stay Well

Join 7b7 and use our responsible gaming tools to keep your entertainment fun, every time.

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